Terms & Conditions

Home Terms & Conditions

Terms & Conditions

Welcome to RAW RPM. By using our website www.rawrpm.com, you agree to the following terms and conditions. Please read them carefully before placing an order.


1. Warranty Claims

  • For any warranty or guarantee claims, please contact the manufacturer or importer directly.

  • RAW RPM operates solely as a merchant, and the responsibility for warranty lies with the official brand channels.

  • You can visit the respective manufacturer or importer’s website for full warranty details.

  • Need help contacting them? We’re happy to assist—reach out via rawrpmindia@gmail.com.


2. Order Confirmation & Cancellation

  • Once an order is confirmed and payment is completed, cancellations or refunds are not possible, even if the item has not yet been shipped.

  • Please double-check all order details before proceeding with payment.


3. Shipping & Tracking

  • When your order is shipped, you will receive tracking details via email to your registered email ID.

  • Didn’t receive the email? Please check your spam/junk folder.

  • You can also log into your account on our website to view tracking updates.

Please Note:

  • We use reliable courier partners, but RAW RPM is not responsible for delivery delays caused by courier services.

  • Delivery times may vary during festive seasons, weather disruptions, or high-demand periods.


4. Cash on Delivery (COD) Orders

  • If a COD or Partial COD order is refused at the time of delivery and the parcel is returned to us:

    • Any advance amount paid will be forfeited.

  • Please ensure that you or someone else is available to accept the delivery.


5. Customer Responsibility

  • Customers are responsible for tracking their shipments using the provided details.

  • While we’re happy to assist with shipping issues, we cannot be held liable once the parcel is dispatched.


6. Refund Policy

  • Refunds are not available for any products purchased through our website.

  • Please review product details, sizing, and specifications carefully before placing your order.

  • If an exchange is approved, it will be processed according to our Exchange Policy.


Contact Information

If you have any questions, contact us at:

Email: rawrpmindia@gmail.com
Phone: +91 9166666554
Website: www.rawrpm.com

We, RawRpm, situated at PRATAP NAGAR, Jaipur, sell a wide array of original and aftermarket spare parts for all kinds of two wheeler.

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